Alliance Bank Company Number

If we don`t meet these service standards, we want to hear from you. Thanks to your feedback, we are able to fix what doesn`t seem to be working, fix the problem and maintain your trust. Tell us how we can improve your experience with us in info@alliancefg.com. Tel: 1-300-80-3388 (Malaysia) +603-5624 3888 (Overseas) Email: info@alliancefg.com Our self-service telephone banking service is available 24 hours a day, seven days a week. We are always eager to know how we have met or exceeded your expectations. Your compliment highlights areas of good practice and recognizes the hard work of our employees. If you feel you have been well served, write us a message to info@alliancefg.com We will pass on your compliment to the responsible employee and share it as an example of best practices. Deepak Kumar v. Patel, Customer Care Unit, Level 7, Menara Multipurpose, Capital Square, 8, Jalan Munshi Abdullah, 50100 Kuala Lumpur, Malaysia. Tel:03-2600 1800 E-Mail: info@alliancefg.com Please write to the HR Shared Services Center in employeescreening@alliancefg.com with the following documents for employee screening and reference check requests. DISCLAIMER: Please DO NOT send us any confidential and/or personal information, including but not limited to account numbers, social security numbers, balances, etc., in an email. Internet e-mail is not encrypted and is therefore not a secure means of communication with Alliance Bank.

If you require assistance, please contact an Alliance Bank institution of your choice and request a call from a customer service representative. Your comments are welcome. Express your concerns or give us feedback about your banking experience with us. Your feedback helps us to continuously improve the quality of our products and services in order to provide you with a better service. The links provided here are provided for informational purposes only. Alliance Bank Malaysia Berhad does not guarantee the status of the links and is not responsible for the content and is therefore not responsible for any direct or other loss resulting from the tracking of the links provided. The logos used are trademarks of their respective owners. Call us Monday to Friday between 9:00 and 19:00 and Saturday from 9:00 to 13:00. We are closed on Sundays and public holidays.

Tan Hong Ian Head, Investor Relations & Corporate Treasury Tel:03-2604 3370 You can also direct your requests to our Investor Relations team: Call us Monday to Thursday between 8:45 am and 5:45 pm and Friday from 8:45 am to 4:45 pm. You can contact our contact center at +603-5516 9988 (local and foreign) or fill out the form below Call us every day between 8:00 am and 10:00 pm local time for any inquiries. We are at your disposal 24 hours a day, 7 days a week for essential services: if you feel that your complaint has not been satisfactorily resolved, you can call or write to: There may be cases where you are not completely satisfied with our decision. We respect that. You can contact the respective parties as follows: Alliance Bank is committed to providing a high level of service at all times. Your feedback allows us to know if we are on the right track and if we are meeting these standards. Good corporate governance is the foundation of a well-managed institution. We are fully committed to integrity and fairness in all our activities and have adopted best corporate governance practices in all areas of our business to improve corporate well-being and responsibility, with the aim of protecting the interests of all stakeholders and increasing shareholder value. Read our whistleblower policy Please let us know if we have not met your expectations. We take your complaint seriously and strive to resolve the issue as efficiently and fairly as possible. In the event of a medical emergency, we can be reached for assistance: Agnes Ong Group Communications Tel: 03-2604 3378 Fax: 03-2604 3399 Human Resources: 03-2604 1212 (8:45 am to 5:45 pm Monday to Thursday and from 8:45 am to 4:45 pm on Friday) or Outsourced Corporate Medical Support: 1800-87-7940/1800-88-2678 (24-hour helpline).

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